Support

KeepWell helps you organize important dates, deadlines, and reminders for people, vehicles, homes, and other entities. It supports iOS and Android, with English and Bulgarian languages. The initial release is free.

Use Google Sign-In or Sign in with Apple on iOS. Return using the provider account you originally used. Email/password sign-in is not an established feature.

First confirm which Apple or Google account you originally used. If you cannot access that provider account, use Apple’s or Google’s account recovery process. Do not assume that signing in with a different provider using the same email address will recover the same KeepWell account.

Support cannot promise to bypass provider authentication. Once a support channel is available, describe the problem without sending passwords, verification codes, or sensitive records.

KeepWell uses your dates and reminder preferences with backend processing and push notification delivery. Notifications are best-effort: exact timing and receipt are not guaranteed. Keep an independent way to check important deadlines.

Check that KeepWell notifications are allowed in your device settings. Check connectivity, relevant date and reminder preferences, timezone settings, and device modes that silence notifications. Platform services or backend processing can also affect delivery.

These checks cannot guarantee delivery. If the problem continues, use the support contact once available; avoid sharing personal notes or reference numbers unnecessarily.

English and Bulgarian are supported. The exact language-selection steps for each platform and release must be confirmed before these instructions are finalized. The website’s EN/BG switch changes the website language, not the app’s language.

Archiving retains records, including historical information. It is not permanent deletion and does not delete your account. Use account deletion in Settings if you intend to request removal of the account.

Open Settings in the KeepWell application and choose account deletion. Confirm the request and complete fresh authentication with the Apple or Google provider used for your account.

Once deletion is accepted, access is blocked and backend cleanup proceeds asynchronously. Do not expect every record, backup, or log to disappear immediately. Archiving is not a substitute for this process.

If you cannot authenticate or complete the request, use the support/privacy contact once configured. This draft does not promise an alternative deletion process without identity verification.

No self-service export feature was found in the audited application. Do not rely on an export button being available. Any rights to request access or portability under applicable law are separate; use the privacy contact once configured.

Use the contact information below when it is configured. Do not send passwords, sign-in codes, or unnecessary personal records. No support response time is promised in this draft.